How does she do it? First, she is a natural leader, giving clear direction and insuring that all the important details are taken care of before the trip begins.
Second, she is a fabulous skier who can help the guest find the right slopes for their level of experience.
Third, she uses her vast knowledge of European cuisine to steer the guest to the finest hill side dining establishments.
Fourth, with a concern for safety and comfort of guests she strives to bring home as many guests as she takes on the trip, however she gets them to the plane.
And finally, she is a consummate professional.